Cancellation Policy

1. Overview

POLAND-BUSINESS SP. Z O.O. operates Orbit on a credit-based, pay-as-you-go model. There are no recurring subscriptions to cancel. This policy explains how cancellation works for credit purchases, active workspaces, and account closure.

3. Active Workspaces

You may stop an active workspace at any time:

• A workstation is paid for its whole day, week or 30 days when it launches
• Stopping a workspace early does not return credits and does not shorten what you paid for
• Your files stay on the Mac until the rental ends; the Mac is then wiped

4. Account Closure

To close your Orbit account:

• Contact our support team at support@orbit.equipment
• Ensure all active workspaces are stopped
• Request a refund for any eligible unused credits before closure
• Closure is immediate. There is no grace period and it cannot be undone: your sessions, workstations, devices, scripts, notifications, AI conversations, usage logs and preferences are deleted at once, and your name and email are removed from your account record
• Orders, invoices and marketplace task records are kept, without your name and email, for as long as accounting and tax law requires. Any remaining credit balance is set to zero and is not refunded - see our Privacy Policy

5. Contact Us

For cancellation-related inquiries, contact our support team at support@orbit.equipment.