How Can We Help You?
Our team is here to help. Reach out through any of these channels.
Email Support
Contact us via email for all inquiries and support requests. This is our primary support channel.
support@orbit.equipmentSupport Hours
The team reads support mail Monday to Friday, 9:00 to 18:00 UTC.
Mon–Fri, 9:00–18:00 UTC
Send Us a Message
Fill out the form and the team will reply by email.
Frequently Asked Questions
Find quick answers to common questions.
How do credits work?
A workstation is rented for a fixed period: 25 credits for a day, 75 credits for a week or 150 credits for 30 days. The credits are taken from your balance when you launch it.
Can I cancel anytime?
There are no subscriptions to cancel. You simply buy credits when you need them, and they never expire.
What if I run out of credits?
Your workspace will pause gracefully. You can top up credits instantly and resume where you left off.
Do you offer refunds?
Yes, unused credits can be refunded within 14 days of purchase. See our refund policy for details.